Chapter 12 Outline
Chapter 12: Summing Up
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This chapter will review the main concepts covered in this book.
I. Personal Skills
a. Chapter One taught you how to make effective goals by using the acronym SMART.
iii. Attainable and Realistic
b. Chapter Two taught organizational skills through the POSEC Method.
c. Chapter Three focused on budgeting your money.
i. A credit card is not free money
ii. Pay in full every month to avoid interest charges
iii. Pay attention to interest rates and annual fees
iv. Limit the number of cards you have
d. Chapter Four discussed personal health and safety tips.
i. Wash your hands often
ii. Use a paper towel in public bathrooms
iii. Never eat or drink after anyone
iv. Get plenty of sleep and eat healthy
v. Keep your vaccinations up to date
The next four chapters dealt with critical thinking.
e. Chapter Five looked at thinking logically and the Socratic method.
i. Have a strategy in place
ii. Think before you act
iii. Conduct due diligence
f. Chapter Six further examined critical thinking through methods of research. We learned about concentric circles:
i. Begin in the center
ii. Look for product reviews
iii. Find someone with personal knowledge
g. Chapter Seven dealt with documentation and safety precautions on social networking sites.
i. Protect your privacy
ii. Don’t say anything you wouldn’t want a potential employee to see
iii. Don’t write anything online you wouldn’t want repeated
h. Chapter Eight looked at ethics and values.
i. Consider the well-being of others
ii. Think as a member of the community
iii. Obey but do not depend solely on the law
iv. Ask “What sort of person would do such a thing?”
v. Respect the customs of others, but not at the expense of your own
i. Chapter Nine discussed interpersonal communication.
i. Sit squarely facing the other person
ii. Open posture toward the speaker
iii. Lean forward
iv. Eye contact
j. Chapter Ten talked about written communication.
i. Don’t use all caps when you type
ii. Emoticons can replace body language in e-mail
iii. Use the Bcc tag to send your forwards
iv. Don’t fall for urban legends
v. Practice the 24-hour rule
k. Chapter Eleven focused on diversity and tolerance
i. Avoid controversial conversations
ii. Be polite to everyone
iii. Avoid telling biased jokes
II. Educational Skills
a. Chapter One discussed academic goals.
b. Chapter Two dealt with time management.
i. Reward yourself
ii. How do you eat the elephant? Break large projects into manageable chunks.
iii. X marks the spot. Cross things off your list.
iv. The lights are on but nobody’s home. Shut yourself down from distractions.
c. Chapter Three explained the basics of financial aid.
iv. Work-study programs
v. Tax advantages
d. Chapter Four talked about safety on campus.
i. Don’t wear lose clothing in a laboratory
ii. Wear close toed shoes
iii. Remember your personal protective equipment
iv. Don’t eat or drink in a chemical laboratory
v. Familiarize yourself with the location of fire extinguishers and first- aid kits
vi. Follow proper safety procedures when using electrical equipment
The next four chapters turned your focus toward critical thinking.
e. Chapter Five emphasized education is a two part process of learning a fact and internalizing it.
f. Chapter Six built on critical thinking skills in research.
i. Number all of your sources sequentially
ii. Use note cards to organize your research
iii. Include the page number where your research was found
iv. Create and outline before you write your paper, using the information from your note cards
v. Place check marks on your note cards as you cover the information in your paper
g. Chapter Seven provided study habit tips through taking notes. Some important things to take note of are:
i. Dates of events
ii. Names of people
v. Arguments and debates
vi. Images and exercises
vii. Anything your teach writes on the board
viii. Your own questions
h. Chapter Eight presented ideas to improve your test scores through better study habits and reducing test anxiety. Several techniques for learning new material and making a higher test score are:
i. Multisensory learning
iv. Read all direction first
v. Preview the test
vi. Complete the easiest parts first
vii. Fine out if you are penalized for ignored questions
viii. Make sure you write legibly
ix. Leave time to check your answers
i. Chapter Nine looked at effective communication with teachers and classmates.
i. Set and appointment and be on time
ii. Polite conversation
iii. “I” messages to get your point across
iv. Don’t argue with your teacher
v. Show gratitude
vi. Move through the administrative hierarchy if you can’t resolve the situation with your teacher
j. Chapter Ten focused on written communication. This includes tips on writing essays, research papers, the basics of technical writing, and the steps to writing a laboratory report, which are:
ii. Materials and Hazards
k. Chapter Eleven examined tolerance and diversity.
i. Why do you feel threatened or annoyed
ii. Consider if you are acting fairly
iii. Use the Sunlight Test
iv. What do you gain from intolerance
v. What if it were you—how would you feel?
III. Professional Skills
a. Chapter One helped you set professional goals which are manageable and attainable.
b. Chapter Two provided tips on time management at work.
i. Don’t be a jack of all trades
ii. First things first. Prioritize.
iii. Do something—anything
iv. I’m so confused! Don’t confuse activity with results.
v. Work smarter, not harder
vi. Avoid the tyranny of the urgent
c. Chapter Three’s focus was making the most of salary and benefits through budgeting and saving.
d. Chapter Four examined safety in the workplace. Some of the Personal Protective Equipment (PPE) you may be required to wear in the workplace include:
iii. Ear protection
v. Protective footwear
vi. Fall protection
vii. Respiratory protection
e. Chapter Five discussed critical thinking at work.
i. Know the difference between fact and fiction
ii. Verify the source of your information
iii. Check your source for accuracy
iv. Ask questions
v. Don’t let your ego get in the way of logical thinking
f. Chapter Six looked at research and networking in your career.
i. Meet people in your field of interest
ii. Learn about job or internship openings
iii. Understand trends in the field
iv. Polish communication and presentation fields
v. Prove your future career really matters
g. Chapter Seven dealt with documentation in your professional life.
i. Business and management meetings
ii. Project documentation
iii. Career recognition through publication
iv. Professional blogging
h. Chapter Eight focused on the way that exams still occur in the workplace and how to respond in unethical situations.
i. Speak up
ii. Escalate the issue
iii. Make a formal complaint
iv. Seek independent counsel
i. Chapter Nine examined the fluid dynamics of work relationships. This includes issues such as being a contributing member of a group, dealing with difficult coworkers, and developing awesome presentation skills.
i. Consider your audience
ii. Don’t speak techno-lingo
iii. Use good listening skills
iv. Respond to the customer’s statements
v. Remember common courtesy
j. Chapter Ten looked at some of the most important forms of written communication.
i. Resumes and cover letters
ii. Business plans
iii. Employee reviews
k. Chapter Eleven presented a look at diversity and tolerance in the career field. Know what to do if harassment arises.
ii. Begin your ladder of escalation
iii. File a formal complaint with your human resources department
iv. Contact your state’s workforce agency
v. Consult a law attorney
vi. File a claim with the EEOC
The chapter also examined three basic ways to avoid discrimination and intolerance:
1. Watch your words
2. Respect other people’s personal space
3. Censor your e-mails and keep private mail off your company computer
Wrapping It All Up
Hopefully this look at discipline, critical thinking and communications will allow you to mature in your personal, educational and professional life.