Chapter 12 Outline

Chapter 12: Summing Up

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This chapter will review the main concepts covered in this book.

I. Personal Skills

a. Chapter One taught you how to make effective goals by using the acronym SMART.

i. Specific

ii. Measurable

iii. Attainable and Realistic

iv. Time-oriented

b. Chapter Two taught organizational skills through the POSEC Method.

i. Prioritize

ii. Organize

iii. Streamline

iv. Economize

v. Contribute

c. Chapter Three focused on budgeting your money.

i. A credit card is not free money

ii. Pay in full every month to avoid interest charges

iii. Pay attention to interest rates and annual fees

iv. Limit the number of cards you have

d. Chapter Four discussed personal health and safety tips.

i. Wash your hands often

ii. Use a paper towel in public bathrooms

iii. Never eat or drink after anyone

iv. Get plenty of sleep and eat healthy

v. Keep your vaccinations up to date

The next four chapters dealt with critical thinking.

e. Chapter Five looked at thinking logically and the Socratic method.

i. Have a strategy in place

ii. Think before you act

iii. Conduct due diligence

f. Chapter Six further examined critical thinking through methods of research. We learned about concentric circles:

i. Begin in the center

ii. Look for product reviews

iii. Find someone with personal knowledge

g. Chapter Seven dealt with documentation and safety precautions on social networking sites.

i. Protect your privacy

ii. Don’t say anything you wouldn’t want a potential employee to see

iii. Don’t write anything online you wouldn’t want repeated

h. Chapter Eight looked at ethics and values.

i. Consider the well-being of others

ii. Think as a member of the community

iii. Obey but do not depend solely on the law

iv. Ask “What sort of person would do such a thing?”

v. Respect the customs of others, but not at the expense of your own

i. Chapter Nine discussed interpersonal communication.

i. Sit squarely facing the other person

ii. Open posture toward the speaker

iii. Lean forward

iv. Eye contact

v. Relax

j. Chapter Ten talked about written communication.

i. Don’t use all caps when you type

ii. Emoticons can replace body language in e-mail

iii. Use the Bcc tag to send your forwards

iv. Don’t fall for urban legends

v. Practice the 24-hour rule

k. Chapter Eleven focused on diversity and tolerance

i. Avoid controversial conversations

ii. Be polite to everyone

iii. Avoid telling biased jokes

II. Educational Skills

a. Chapter One discussed academic goals.

i. Plan

ii. Prioritize

iii. Persevere

b. Chapter Two dealt with time management.

i. Reward yourself

ii. How do you eat the elephant? Break large projects into manageable chunks.

iii. X marks the spot. Cross things off your list.

iv. The lights are on but nobody’s home. Shut yourself down from distractions.

c. Chapter Three explained the basics of financial aid.

i. Grants

ii. Loans

iii. Scholarships

iv. Work-study programs

v. Tax advantages

d. Chapter Four talked about safety on campus.

i. Don’t wear lose clothing in a laboratory

ii. Wear close toed shoes

iii. Remember your personal protective equipment

iv. Don’t eat or drink in a chemical laboratory

v. Familiarize yourself with the location of fire extinguishers and first- aid kits

vi. Follow proper safety procedures when using electrical equipment

The next four chapters turned your focus toward critical thinking.

e. Chapter Five emphasized education is a two part process of learning a fact and internalizing it.

f. Chapter Six built on critical thinking skills in research.

i. Number all of your sources sequentially

ii. Use note cards to organize your research

iii. Include the page number where your research was found

iv. Create and outline before you write your paper, using the information from your note cards

v. Place check marks on your note cards as you cover the information in your paper

g. Chapter Seven provided study habit tips through taking notes. Some important things to take note of are:

i. Dates of events

ii. Names of people

iii. Theories

iv. Definitions

v. Arguments and debates

vi. Images and exercises

vii. Anything your teach writes on the board

viii. Your own questions

h. Chapter Eight presented ideas to improve your test scores through better study habits and reducing test anxiety. Several techniques for learning new material and making a higher test score are:

i. Multisensory learning

ii. Overlearning

iii. SQ3R

iv. Read all direction first

v. Preview the test

vi. Complete the easiest parts first

vii. Fine out if you are penalized for ignored questions

viii. Make sure you write legibly

ix. Leave time to check your answers

i. Chapter Nine looked at effective communication with teachers and classmates.

i. Set and appointment and be on time

ii. Polite conversation

iii. “I” messages to get your point across

iv. Don’t argue with your teacher

v. Show gratitude

vi. Move through the administrative hierarchy if you can’t resolve the situation with your teacher

j. Chapter Ten focused on written communication. This includes tips on writing essays, research papers, the basics of technical writing, and the steps to writing a laboratory report, which are:

i. Introduction

ii. Materials and Hazards

iii. Procedure

iv. Data

v. Discussion

vi. Conclusion

k. Chapter Eleven examined tolerance and diversity.

i. Why do you feel threatened or annoyed

ii. Consider if you are acting fairly

iii. Use the Sunlight Test

iv. What do you gain from intolerance

v. What if it were you—how would you feel?

III. Professional Skills

a. Chapter One helped you set professional goals which are manageable and attainable.

b. Chapter Two provided tips on time management at work.

i. Don’t be a jack of all trades

ii. First things first. Prioritize.

iii. Do something—anything

iv. I’m so confused! Don’t confuse activity with results.

v. Work smarter, not harder

vi. Avoid the tyranny of the urgent

c. Chapter Three’s focus was making the most of salary and benefits through budgeting and saving.

d. Chapter Four examined safety in the workplace. Some of the Personal Protective Equipment (PPE) you may be required to wear in the workplace include:

i. Hardhats

ii. Eyewear

iii. Ear protection

iv. Gloves

v. Protective footwear

vi. Fall protection

vii. Respiratory protection

e. Chapter Five discussed critical thinking at work.

i. Know the difference between fact and fiction

ii. Verify the source of your information

iii. Check your source for accuracy

iv. Ask questions

v. Don’t let your ego get in the way of logical thinking

f. Chapter Six looked at research and networking in your career.

i. Meet people in your field of interest

ii. Learn about job or internship openings

iii. Understand trends in the field

iv. Polish communication and presentation fields

v. Prove your future career really matters

g. Chapter Seven dealt with documentation in your professional life.

i. Business and management meetings

ii. Project documentation

iii. Career recognition through publication

iv. Professional blogging

h. Chapter Eight focused on the way that exams still occur in the workplace and how to respond in unethical situations.

i. Speak up

ii. Escalate the issue

iii. Make a formal complaint

iv. Seek independent counsel

i. Chapter Nine examined the fluid dynamics of work relationships. This includes issues such as being a contributing member of a group, dealing with difficult coworkers, and developing awesome presentation skills.

i. Consider your audience

ii. Don’t speak techno-lingo

iii. Use good listening skills

iv. Respond to the customer’s statements

v. Remember common courtesy

j. Chapter Ten looked at some of the most important forms of written communication.

i. Resumes and cover letters

ii. Business plans

iii. Employee reviews

k. Chapter Eleven presented a look at diversity and tolerance in the career field. Know what to do if harassment arises.

i. Document

ii. Begin your ladder of escalation

iii. File a formal complaint with your human resources department

iv. Contact your state’s workforce agency

v. Consult a law attorney

vi. File a claim with the EEOC

The chapter also examined three basic ways to avoid discrimination and intolerance:

1. Watch your words

2. Respect other people’s personal space

3. Censor your e-mails and keep private mail off your company computer

Wrapping It All Up

Hopefully this look at discipline, critical thinking and communications will allow you to mature in your personal, educational and professional life.