Chapter 9 Additional Discussion & Writing Prompts

Chapter 9: Communicating

Additional Discussion & Writing Prompts

1. Discuss previous situations in which you have needed and used communication skills. Brainstorm future circumstances that will call for communication skills.

2. Simulate a situation in which you can practice customer relations skills.

3. Have a conversation with a partner and count the number of times you use filler words such as “uh” or “umm.”

4. Explain in your own words the quote, “communication is irreversible.”

5. Make a list of the presentation skills. Decide which ones you excel in and which areas you need to work on. Brainstorm ways in which you can practice these skills.

6. Explain in your own words why communication skills are necessary in your life.